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From morning lattes to online shopping experiences, consumers are all seeking the hyper-personalization they have come to expect. It is simply the world we live in, and the same rings true in [...]

For many reasons, healthcare clinics are a growing trend for large healthcare systems. Urgent care centers and other retail clinic settings have become a major market as consumers seek [...]

The patient experience is everything. Evidence shows that when patients are satisfied with their hospital experience they will return for more. Patient experiences influence the hospital’s [...]

Bulk messaging for customer outreach is accomplished by disseminating large quantities of SMS or short message service to a phone, web, or mobile device. These text messages are delivered by [...]

Customer Outreach and Managing Enterprise Level Customer Outreach Customer outreach in today’s technology market involves certain new mobile technologies and technologies that were not [...]