Solution Tiers
Surgent Networks hosts your applications in a facility specifically designed for voice and data applications. The tiers below have been created to meet a wide variety of needs, but we’re also happy to tailor a solution to fit your requirement!
| Value | Standard | Premium | |
|---|---|---|---|
|
Price per Minute 1 |
1.5 ¢ | 3.5 ¢ | 6.5 ¢ |
|
VOICE CAPABILITY 2 |
Touch Tone + Pre-Rec. Prompts | Auto Speech Recognition & Text-to-Speech |
Auto Speech Recognition & Text-to-Speech |
|
Support 3 |
9-5, x5 | 9-5, x7 | 24×7, 365 |
|
Monitoring |
System-wide Monitoring of Surgent Equipment |
Dedicated Monitoring of App. Server |
Dedicated Monitoring of Voice App. |
1 For volume pricing please call 855.55.SURGE [7-8743]. Application Hosting Server Fees may apply for servers being hosted at Surgent’s colocation facility
2 Multiple languages available at additional cost
3 Professional Service Level Agreements available under Value and Basic Tiers at additional cost